Privacy Policy

We collect the name, business name, email address, phone number, service area and optional website you enter. Your answers may include business challenges, growth goals, lead and call volumes, list size and age, booking rates, average job revenue, capacity, optional fulfillment costs, and communication preferences. We also save the recommendations, assumptions and estimated scenarios generated from those answers.

The quiz asks for counts and business context. It does not ask you to upload customer lists or provide individual customer records. Please do not enter sensitive personal information or confidential customer details into free-text fields.

The site and its hosting tools process technical information needed to operate, secure and measure the experience. This can include browser/device details, page addresses, referring pages, campaign parameters, timestamps and a session identifier. The hosting platform can also receive connection information such as an IP address. Session cookies may be used to associate activity with the same visit. Your browser lets you manage cookies; blocking them may affect some site functions.

We use your information to generate and save your growth plan; explain relevant Scale Owl products and estimated costs; provide your requested results email when email delivery is available; respond to your inquiries; track quiz submissions and communication preferences; and maintain and improve the experience.

Marketing email and SMS choices are separate, optional and unchecked by default. Completing the quiz does not automatically opt you into promotional email or text messages. The delivery status shown on your results page tells you whether a results email was sent or remains unavailable.

The experience uses hosting, database, customer relationship management and messaging providers, including HighLevel/LeadConnector. These providers process information to operate the site, store your submission, manage contact records and deliver enabled communications. Fonts and other site assets can also load from external providers. We may disclose information when required by applicable law or reasonably needed to protect the service and its users. Separate product websites have their own policies.

Your results use a unique link that does not require an account sign-in. Anyone with that link can access your saved plan and the information available through it. Treat the link as private and share it only with people you want to see your results. Contact us if you need help with a saved submission.

We use access controls and other reasonable safeguards, but no online service is completely secure. We retain information for the purposes described here, subject to applicable legal, operational and recordkeeping needs. You can contact us about access, correction or deletion; we will explain any information we need to verify a request and any limits that apply. This policy does not promise automatic deletion after a fixed period.

You may skip the optional marketing choices. If you later receive promotional email, use its unsubscribe option; for enabled marketing texts, follow the opt-out instructions in those messages. To ask about your information, withdraw a preference, or request access, correction or deletion, email robert@scaleowl.com. Available rights and exceptions depend on applicable law. Please avoid sending sensitive information in an initial email.

This experience is intended for adult business owners and operators, not children. We may update this policy as the experience changes. The effective or updated date appears above.